Interesting articles about insurance
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Just dropping by …

If you are involved in a car accident, it is important that you maintain appropriate communication with your insurance company.

The following points are important to remember throughout the insurance claim process:


  • Call your agent as soon as possible after the accident.
  • Review and understand the coverage and exclusions of your policy.
  • Consider whether you might have insurance coverage under some other insurance policy as well. In particular look at homeowner policies, ‘umbrella’ policies and credit card linked insurance policies.
  • Make and keep detailed notes of all conversations with insurance company representatives, their names, phone numbers, titles, dates and time of conversations.
  • Take pictures of damage to your vehicle, the scene and your injuries.
  • Be honest and forthcoming with your insurer, it’s better to give all the facts.
  • Understand the difference between replacement coverage and depreciated or actual cash value.
  • Keep all receipts of meals, lodging and purchases made whilst pursuing your claim or recovering from injuries from the time of the covered event till final settlement.

Do not’s:  

  • Don’t give recorded or written statements to your insurer, until you clearly understand your coverage. You are not required to allow your insurer to record your telephone conversation.
  • Don’t automatically accept the estimate or appraisal of your losses given by your insurer.
  • Don’t sign any releases or waivers until you obtain legal advice. A bad financial situation after a major loss may make it seem necessary for you to accept a premature, inadequate settlement.
  • Don’t accept a ‘final payment’ until you are ready to do so.
  • Don’t ignore time limits set by your policy.
  • Don’t forget that you have a contract with your insurer, who has the obligation to provide the coverage it promised. Insist to enforce that obligation.



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